At Guns LA, we do our best to offer the highest quality products to our customers. In the rare instance a return is necessary, please review our return policy terms and conditions below prior to submitting a return claim as it may affect the return. See below for the return policy breakdown:
Firearms CAN NOT be returned for a full refund after your firearm has been shipped. Your refund will have a deduction of a 25% restocking fee, in addition to the shipping cost. If your firearm arrived damaged during transit, please contact us using the form below.
*If your firearm appears to have a physical defect from functioning properly, your first step should be to contact the manufacturer, as almost all firearm manufacturers offer lifetime warranties.
Ammunition CAN NOT be returned for a full refund after your ammunition has been shipped. Your refund will have a deduction of a 25% restocking fee, in addition to the shipping cost.
Customers seeking a full refund on their returned item must ship the item back to GunsLA within 30 days of the item’s delivery date. For a full refund, new Items returned must include an RMA #, in addition, to be in an unused condition with the original manufacturer’s packaging materials.
For a partial refund, used items with normal wear/tear returned must include an RMA #, in addition with the original manufacturers packaging materials. Items will be considered used if:
Price/Advertisement tags are removed from the product. The optic, sight, or accessory has been mounted on a gun, rail system, or other device.
The optic has been installed in a mount or scope rings. Any physical blemishes or damage has occurred, such as scratching or scuffing of the product.
If you fall under the OK-to-Return category, please complete the form below.